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  • Mastering Difficult Conversations
  • Vanquish Toxic Employees
  • Conquer Workplace Negativity
  • Coaching for Success
  • Other Leadership Abilities

When to tell whiners ‘enough is enough’

May 6, 2015 by Jess Midwood Leave a Comment

Whiner from another department is driving good employees nuts

For some folks, whining is the national pastime.

It makes no difference how well things are going, they always have a gripe.

Obviously, whiners can poison the well. But even in a place where employees generally ignore the whiner, it can still disrupt productivity.

That’s the situation manager Susan Baker found herself in when a whiner was driving one of her good employees to distraction. [Read more…]

Filed Under: Vanquish Toxic Employees Tagged With: Dealing with Difficult People, leadership, management, solutions from your peers, whiners

Employee badmouths company online: What do we do?

March 4, 2015 by Jess Midwood 4 Comments

The Scenario

HR director Stu Capper had just gotten out of his car Monday morning when supervisor Eric Cottrell yelled his name.

Eric ran across the parking lot. “I need to talk to you,” he told Stu. “I got a problem I’ve never run into before.”

“Better follow me to the office,” said Stu. [Read more…]

Filed Under: Conquer Workplace Negativity Tagged With: badmouthing company, Dealing with Difficult People, facebook, solutions from your peers, unacceptable behavior

Employee freaks out when long-term co-worker becomes her supervisor

December 13, 2014 by Jess Midwood Leave a Comment

The Scenario

“I want to register a complaint,” Lucy Alschuler announced as she stamped into Stu Capper’s office.

“About what, exactly, Lucy?” asked the HR director, motioning Lucy to a chair.

“About Linda Webster. My new boss.” Lucy spat out the last word. [Read more…]

Filed Under: Conquer Workplace Negativity Tagged With: employee freaks out, leadership, management, new supervisor, solutions from your peers

How to deal with a backstabbing employee

October 16, 2014 by Jess Midwood 22 Comments

Employee smiles to your face, then trashes you behind your back

No matter how good morale is, there are always some employees with negative attitudes.

The worst may be those who offer sweet smiles to your face – and then badmouth you or the company to other employees.

It can tarnish a manager’s image, undermine his or her authority and crush morale.

That’s the situation manager Katie Adams faced when she heard a worker badmouthed her to others. [Read more…]

Filed Under: Conquer Workplace Negativity Tagged With: backstabbing employees, Dealing with Difficult People, leadership, management, snake in the grass, solutions from your peers

Good Worker; Toxic Employee: What to do?

September 2, 2014 by Jess Midwood 5 Comments

One toxic employee can crush the morale of a whole staff

Toxic employees negatively impact morale and productivity more than you may think.

Every day their behavior wears you – and your employees – down just a little bit more.

Their nitpicking, controlling and self-centered behavior ultimately can send stress levels soaring, says recent research.

And the problem is widespread. More than 87% of employees say they’ve worked with toxic employees at one time or another. [Read more…]

Filed Under: Vanquish Toxic Employees Tagged With: Dealing with Difficult People, solutions from your peers, toxic employee

When you’re under the thumb of a micromanager

July 24, 2014 by Jess Midwood 4 Comments

Is there a way to manage the boss and get things back on track?

As managers, it’s important to keep a firm hand on things.

But some managers grip so tightly they create bottlenecks that choke the operations.

Not only does a micromanager hurt productivity, they also stifle their staffs’ development. [Read more…]

Filed Under: Other Leadership Abilities Tagged With: Dealing with Difficult People, micromanager, solutions from your peers, stopping productivity killers

You can’t keep everyone happy: How to heal bruised egos

June 13, 2014 by Jess Midwood Leave a Comment

Report unintentionally ridicules employee

Keeping morale high and productivity up can be a constant juggling act.

As managers, we must motivate people to perform better, massage egos, deal with unacceptable behavior, settle conflicts, etc.

But let’s be honest, sometimes we screw-up – and make things worse. [Read more…]

Filed Under: Coaching for Success Tagged With: broken trust, bruised ego, leadership, management, screw-up, solutions from your peers

Employees who complain too much: Get ’em back on track

February 20, 2014 by Jess Midwood 1 Comment

No matter what manager did, employee was never happy

Motivating a staff is a daily challenge – particularly when you’re running a lean operation.

And one whiner makes it harder. Not only do managers have to spend valuable time on the whiner’s complaint, the negativity can infect the whole team. [Read more…]

Filed Under: Vanquish Toxic Employees Tagged With: complainer, Dealing with Difficult People, leadership, management, solutions from your peers

Natural-born whiner: When other employees have had enough

January 27, 2014 by Jess Midwood 3 Comments

Will minor complaints escalate into something bigger?

Some folks are just natural-born whiners. It makes no difference how well things are going, they always find small, annoying things to complain about.

While most of it is harmless, it can wear on your patience. And if allowed to continue, it could fester into a wider morale problem. [Read more…]

Filed Under: Master Difficult Conversations Tagged With: Dealing with Difficult People, resolving conflict, solutions from your peers, whiners

When to deal with unacceptable behavior

January 13, 2014 by Jess Midwood 5 Comments

Whining is a warning of a more serious problem

Let’s face it. Most change isn’t part of a grand strategic plan.

It occurs every time you make new hire.

Of course, we try to hire folks who’ll fit in and make us better. But sometimes a single person alters the group chemistry in a way that hurts the operation.

And it’s not always the new hire who is the culprit. [Read more…]

Filed Under: Master Difficult Conversations Tagged With: Dealing with Difficult People, solutions from your peers, unacceptable behavior

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Management solutions via email

Get posts from Managers Are Heroes - delivered right to your inbox. Your info will never be rented or sold.
Join 227 other subscribers

You’re on your way to superhero greatness!

CONQUER WORKPLACE EVIL: SQUASH MASSIVE EGOS, POWER STRUGGLES & MORE

Check Out Our Latest Course!

Access Starts November 9, 2016

Are you ready to earn your c.a.p.e.?

Our Certificate Program Makes it Possible
Complete our 4 core courses + 1 elective and you’re there!

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CONQUER WORKPLACE EVIL: SQUASH MASSIVE EGOS, POWER STRUGGLES & MORE

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Access Starts November 9, 2016

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