Let Go to Gain More Control

“Forget it! I’ll just do it myself.”

How often do these words come flying out of your mouth like Superman coming to save the day? Does that thought bubble over your head say, “If I want it done right, I’ll have to do it myself?” Are you convinced you manage a team of complete idiots?

This just in: We don’t need x-ray vision or mind reading abilities to know that you are not surrounded by idiots! Instead, you are what we like to call a control freak. [Read more…]

The Superhero’s Guide to Delegation

You want to do it all just because you have superpowers, but even Wonder Woman needs a team. And even Aquaman gets to be on that team. But you know what would happen if the top-shelf superheroes didn’t let Aquaman do his part?

Everything would collapse.

You don’t want that, do you? You don’t want the workplace villains to win. Well, that means you’re going to need to delegate.

But I CAN Do It All! [Read more…]

The Five Management Powers That Make You Superman

Faster than a speeding bullet! More powerful than a locomotive! Able to leap tall buildings at a single bound! All pretty solid descriptors for your management style, right? It’s time to take off those glasses, Clark Kent – we all know you’re Superman!

But just because you’ve got heat vision and ice breath doesn’t mean you know how to use them. Workplace villains are powerful, but you’re super, and you need to keep your management powers sharp. [Read more…]

Giant egos jeopardize your deadline: What to do?

Despite best-laid plans, project is in trouble

Teamwork across departments is essential in today’s organizations.

But getting people from different areas to work together, particularly when you have only minimal authority over them can be tricky.

That’s the situation Sarah Friel faced when one of her rising stars got trapped in an interdepartmental crossfire. [Read more…]

When to tell whiners ‘enough is enough’

Whiner from another department is driving good employees nuts

For some folks, whining is the national pastime.

It makes no difference how well things are going, they always have a gripe.

Obviously, whiners can poison the well. But even in a place where employees generally ignore the whiner, it can still disrupt productivity.

That’s the situation manager Susan Baker found herself in when a whiner was driving one of her good employees to distraction. [Read more…]

Employee badmouths company online: What do we do?

The Scenario

HR director Stu Capper had just gotten out of his car Monday morning when supervisor Eric Cottrell yelled his name.

Eric ran across the parking lot. “I need to talk to you,” he told Stu. “I got a problem I’ve never run into before.”

“Better follow me to the office,” said Stu. [Read more…]

Employee freaks out when long-term co-worker becomes her supervisor

The Scenario

“I want to register a complaint,” Lucy Alschuler announced as she stamped into Stu Capper’s office.

“About what, exactly, Lucy?” asked the HR director, motioning Lucy to a chair.

“About Linda Webster. My new boss.” Lucy spat out the last word. [Read more…]

How to deal with a backstabbing employee

Employee smiles to your face, then trashes you behind your back

No matter how good morale is, there are always some employees with negative attitudes.

The worst may be those who offer sweet smiles to your face – and then badmouth you or the company to other employees.

It can tarnish a manager’s image, undermine his or her authority and crush morale.

That’s the situation manager Katie Adams faced when she heard a worker badmouthed her to others. [Read more…]