Giant egos jeopardize your deadline: What to do?

Despite best-laid plans, project is in trouble

Teamwork across departments is essential in today’s organizations.

But getting people from different areas to work together, particularly when you have only minimal authority over them can be tricky.

That’s the situation Sarah Friel faced when one of her rising stars got trapped in an interdepartmental crossfire. [Read more…]

When to tell whiners ‘enough is enough’

Whiner from another department is driving good employees nuts

For some folks, whining is the national pastime.

It makes no difference how well things are going, they always have a gripe.

Obviously, whiners can poison the well. But even in a place where employees generally ignore the whiner, it can still disrupt productivity.

That’s the situation manager Susan Baker found herself in when a whiner was driving one of her good employees to distraction. [Read more…]

Employee badmouths company online: What do we do?

The Scenario

HR director Stu Capper had just gotten out of his car Monday morning when supervisor Eric Cottrell yelled his name.

Eric ran across the parking lot. “I need to talk to you,” he told Stu. “I got a problem I’ve never run into before.”

“Better follow me to the office,” said Stu. [Read more…]

Employee freaks out when long-term co-worker becomes her supervisor

The Scenario

“I want to register a complaint,” Lucy Alschuler announced as she stamped into Stu Capper’s office.

“About what, exactly, Lucy?” asked the HR director, motioning Lucy to a chair.

“About Linda Webster. My new boss.” Lucy spat out the last word. [Read more…]

How to deal with a backstabbing employee

Employee smiles to your face, then trashes you behind your back

No matter how good morale is, there are always some employees with negative attitudes.

The worst may be those who offer sweet smiles to your face – and then badmouth you or the company to other employees.

It can tarnish a manager’s image, undermine his or her authority and crush morale.

That’s the situation manager Katie Adams faced when she heard a worker badmouthed her to others. [Read more…]

Good Worker; Toxic Employee: What to do?

One toxic employee can crush the morale of a whole staff

Toxic employees negatively impact morale and productivity more than you may think.

Every day their behavior wears you – and your employees – down just a little bit more.

Their nitpicking, controlling and self-centered behavior ultimately can send stress levels soaring, says recent research.

And the problem is widespread. More than 87% of employees say they’ve worked with toxic employees at one time or another. [Read more…]

When you’re under the thumb of a micromanager

Is there a way to manage the boss and get things back on track?

As managers, it’s important to keep a firm hand on things.

But some managers grip so tightly they create bottlenecks that choke the operations.

Not only does a micromanager hurt productivity, they also stifle their staffs’ development. [Read more…]

You can’t keep everyone happy: How to heal bruised egos

Report unintentionally ridicules employee

Keeping morale high and productivity up can be a constant juggling act.

As managers, we must motivate people to perform better, massage egos, deal with unacceptable behavior, settle conflicts, etc.

But let’s be honest, sometimes we screw-up – and make things worse. [Read more…]

When one bad attitude chips away at morale

Will negative employee unravel ‘can-do’ work culture?

Teamwork is a critical component of successful organizations.

A culture where folks willingly jump in to help each other and do their part makes for terrific morale.

But one sourpuss can undermine a team and derail productivity and morale. [Read more…]